Culture

Each Cambria Investment Holdings company are empowered to run their own business, with access to expertise in our support functions, they drive to perform through an autonomous culture. Cambria has no costly Head Office and minimal management layers; the proof of the success of this culture is both real and tangible.

All the businesses share the same values, which underpin all operational and strategic decisions, through 'The Four Pillars'. If it does contribute to one of the four pillars, we would not support the implementation.

ESG

Cambria places Environmental, Social, and Governance (ESG) principles at the heart of our culture. We're commitment to sustainability, with proactive efforts to reduce our environmental impact. This dedication extends to fostering a diverse and inclusive workplace, where associates are not just valued but also empowered to contribute to their fullest potential. In addition to our social and environmental focus, Cambria maintains a stringent governance framework that ensures transparency, accountability, and the highest ethical business standards.

Associate Delight

Members of the team will not be referred to as members of staff or employees. The associate will be proud to be associated with the Group and will be rewarded on contribution to the four pillars.

All associates should feel empowered and have  autonomy to make decisions that effect the running of the business.

Associates will feel that they can achieve all of their career aspirations with Cambria, correspondingly, Cambria will invest in its associates in order that they can achieve their full potential. 

Guest Delight

All associates will be encouraged to provide guests/customers with a service level that inspires confidence to transact with any group business. 

Associate empowerment is key to achieving this goal. The organisation must be transparent and open at all times empathising with a diverse guest base.

Our guest/customer relationship must continually evolve to reflect the changing face of an Onmi-Channel market combined with a world class guest/customer experience

We must constantly strive to make ourselves easier to do business with

Brand Delight

The Group’s goal is to become the partner of choice for all the companies that we work with.

This is focused on the following drivers:

•Economically Viable

•Mutually beneficial to both parties

•To develop an open and trusting relationship

•To provide timely and accurate information so the partners understand business performance

Stakeholder Delight

The Group’s goal is to focus on delivering delight for its stakeholders:

•To deliver all financial and non-financial criteria agreed with stakeholders

•To act responsibly in all our activities that have an impact on the world and the environment that we live in.

•The company should make a positive contribution to drive diversity in the areas in which it operates.

•We should strive to become the employer of choice for young people leaving full time education